Privacy Policy

1. Who controls your data

This website and the MG Tourism brand are operated by MG GRUP TURIZM in Istanbul, Türkiye. Privacy questions and data requests may be sent to info@mggrupturizm.com.tr.

2. Information we collect

We collect information you choose to provide when requesting a quote, applying for membership, signing in, subscribing or contacting us. This can include name, email, phone, nationality, country of residence, travel dates, group details, preferences, membership number, messages and related journey information.

Technical information such as IP address, device/browser details, security logs and cookie choices may be processed to operate, protect and improve the website.

3. Why we use it

• Prepare, respond to and manage travel quotations.
• Administer annual MG Traveller Club memberships and digital cards.
• Provide passwordless member access and recognise member requests.
• Coordinate requested services with hotels, transport providers, guides and other relevant partners.
• Communicate before, during and after a journey.
• Meet legal, accounting, security and dispute-handling obligations.
• Send optional marketing only where valid consent or another lawful basis applies.

4. Sharing and international transfers

Information is shared only as reasonably necessary with the service providers involved in your request or journey, professional advisers, technology and email providers, and public authorities where legally required. Travel inherently may require sharing relevant details with providers in other countries. Appropriate contractual and security measures should be used where required by applicable law.

5. Retention and security

We retain records only for as long as necessary for the stated purpose, contractual and legal requirements, security and legitimate business records. Access is limited according to role, and administrative areas are separated from public member access.

6. Your rights

Depending on the law that applies to you—including Türkiye’s KVKK and, where applicable, the GDPR—you may have rights to access, correct, delete, restrict or object to certain processing, request portability, or withdraw consent. Send requests to the email above. We may need to verify identity before acting.

7. Children

Travel details about children must be supplied by a parent, guardian or authorised adult. The website is not designed for children to create memberships or submit requests independently.

8. Changes

We may update this policy when services, technology or law changes. The latest date will appear at the top of this page.