Frequently asked questions.
The important details to understand before requesting or confirming travel.
01Is submitting a request a confirmed booking?＋
No. My Trip and the forms create a quotation request only. A booking is confirmed after availability is checked, a final proposal is accepted and the agreed payment is received.
02Why are many prices shown on request?＋
Travel prices change with dates, availability, room type, route, passenger count, currency and supplier conditions. We confirm the exact option and price in writing.
03Can I change a programme?＋
Yes. Programme length, hotels, transport, activities and pace can be adjusted before confirmation.
04Do you arrange only Türkiye?＋
No. MG Tourism coordinates journeys across Türkiye and selected international destinations through verified operating partners.
05When is payment taken?＋
No payment is collected by the website request forms. The agreed payment method is provided only after you approve the confirmed proposal.
06What does 24/7 support mean?＋
It means operational assistance for travellers during an active confirmed journey. General planning and sales messages are answered by the travel team during service hours.
07What does up to 30% membership saving mean?＋
It is a maximum potential benefit on eligible services. The actual saving depends on dates, supplier availability and the confirmed quotation.
08How are changes and cancellations handled?＋
The exact rules come from the accepted proposal and the relevant supplier conditions. We explain any known cost or refund position before processing a requested change.
Your journey is different.
Ask the team for an answer based on your actual dates and services.